Business Hours (8:30am - 5:00pm Monday - Friday)

If you have any questions about gov.au domain names or require technical support during business hours please contact the Domain Provider for your jurisdiction:

• Australian Government (Commonwealth)
• Australian Capital Territory (ACT)
• New South Wales (NSW)
• Northern Territory (NT)
• Queensland (QLD)
• South Australia (SA)
• Tasmania (TAS)
• Victoria (VIC)
• Western Australia (WA)

After Hours Support - Urgent Requests Only

NetRegistry provides registration services to the gov.au domain. If you require urgent support outside of business hours please contact the NetRegistry Helpdesk

If your request is not urgent please contact your Domain Provider who will respond during business hours.

NetRegistry Helpdesk

Email: govau@netregistry.com.au
Phone: 1800 78 80 82 (option #3 for customer service department) - within Australia
Phone: +61 2 9699 6099 - outside Australia
Fax: +61 2 9699 6088

Availability

7am - 11pm Monday to Friday
10am - 3pm Saturday and Sunday
Public Holidays (National & NSW) closed